CUSTOMER CREDIT CONTROL
Petrol pump credit management with a clear customer balance.
Keep credit bills and collections connected. PumpBook helps you follow vehicle-wise sales, customer payments, advances and overdue amounts.
Start your free 7-day trialKnow which customer and vehicle each bill belongs to
Fuel stations serving fleet and business customers need more than a single total for credit sales. Maintain customer records and their vehicles, post fuel or lubricant bills, and review the transactions that make up the account balance.
Credit entries also belong in the station's daily settlement. Keeping the operational record and customer account together makes the day's figures easier to review.
Follow the credit account through the month
- Set up the customer. Add the customer and relevant vehicle records.
- Record sales. Enter the day's credit bills against the correct customer and vehicle.
- Record payments. Keep collections and advances visible in the account.
- Review overdue balances. Use credit days and outstanding figures to prioritise follow-up.
- Check the statement. Review customer history and downloadable statements before discussing a balance.
Credit control for the dealer and manager
Instead of relying on separate notebooks for bills and payments, use a shared customer account that authorised station staff can review. The dashboard also shows credit activity and outstanding totals, helping the dealer see what remains to be collected.
Check disputed entries against the original bill and payment evidence. A recorded balance helps organise collection work; it does not guarantee that a customer will pay.
Common questions
Can I track multiple vehicles for one customer?
Yes. Customer vehicles support vehicle-wise credit entries while the customer account provides the combined view.
Can I record advance payments?
Yes. PumpBook tracks customer payments and advances as part of credit account management.
Does PumpBook send automatic payment reminders?
The feature described here covers records, statements and overdue tracking. WhatsApp closing reports go to configured station recipients; automatic customer debt-reminder messaging is not included in this description.